This notice explains how Solent Sailhouse collects, uses, and protects personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Solent Sailhouse operates yacht hire and charter services from 12 The Hard, Portsmouth PO1 3DT, England. Contact email: [email protected] Phone: +44 23 9400 7123.
We use personal data to reply to enquiries, prepare quotes, arrange bookings, and maintain safety records as required by maritime regulations. We also analyse general website visits to improve content layout and accessibility.
Contact records linked to bookings are kept for seven years to comply with tax and insurance regulations. General enquiry emails without a booking are deleted after 12 months. Analytics data is aggregated and anonymised within 30 days.
We do not sell or lease data. Information is shared only with trusted providers necessary for operations (for example, insurance brokers or payment processors) under confidential agreements and UK data standards.
All digital records are stored on UK-based servers with encrypted access. Paper documents are kept in locked cabinets on site. Staff receive data-protection briefings twice a year.
You have the right to access, rectify, erase, or restrict use of your data; to object to processing; and to data portability under the UK GDPR. Requests can be sent to [email protected]. We aim to respond within 30 days.
Our cookie banner lets you choose between essential and optional cookies. Optional analytics help measure anonymous traffic and can be disabled at any time through your browser.
Pages may contain links to external sites such as local marina information. Solent Sailhouse is not responsible for their content or privacy policies.
We review this privacy notice annually and publish any changes on this page with a revised date.
Solent Sailhouse
12 The Hard, Portsmouth PO1 3DT, England
Email: [email protected] Phone: +44 23 9400 7123